privacy policy

4MiLi (hereinafter referred to as the "Company") values ​​the personal information of members and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

The Company will inform its members of the purpose and method of use of personal information collected from them and the measures it has taken to protect such information through its Personal Information Handling Policy.

■ Items of personal information to be collected and collection method
1. Items of personal information to be collected
The company collects the following personal information for membership registration, consultation, service application, etc.
- When registering as a member: Name, date of birth, gender, login ID, password, home phone number, mobile phone number,
Email address, and for members under the age of 14, information on their legal guardian
- When applying for services: address, payment information

During the course of using the service or in the course of business transactions, service usage records, connection logs, cookies, connection IP information, payment records, and records of unauthorized use may be generated and collected.

2. Collection Method
- Collection via homepage, written form, bulletin board, email address, event application, delivery request, telephone, fax, and generated information collection tools

■ Purpose of collection and use of personal information
The company uses collected personal information for the following purposes.
o Fulfilment of contracts regarding the provision of services and settlement of fees for the provision of services
Provision of content, purchase and payment, delivery of goods or billing, identity verification for financial transactions and financial services

o Membership Management
Identification and personal identification for membership services, prevention of fraudulent use by bad members and unauthorized use, confirmation of intent to register, age verification, confirmation of consent from legal representatives when collecting personal information of children under 14, handling of complaints, and delivery of notices

o Marketing and advertising
Providing advertising information such as events, understanding frequency of access, and collecting statistics on members' service usage

■ Period of retention and use of personal information
In principle, once the purpose of collecting and using personal information has been achieved, the information will be destroyed immediately. However, the following information will be retained for the period specified below.

1. Reasons for retaining information based on company policy
Even if a member cancels their membership, we will retain their information for one year from the date of cancellation of the service agreement in order to prevent recurrence of fraudulent use by bad members, to resolve disputes, and to respond to requests for cooperation from law enforcement agencies.

2. Reasons for holding information pursuant to applicable laws and regulations
If it is necessary to store the information pursuant to relevant laws, such as the Act on Consumer Protection in Electronic Commerce, the Company will store the member information for a certain period of time as stipulated by the relevant laws.
o Records relating to contracts or withdrawals of subscriptions, etc.
-Reason for storage: Act on Consumer Protection in Electronic Commerce
- Storage period: 5 years
o Records relating to payments and supplies of goods, etc.
-Reason for storage: Act on Consumer Protection in Electronic Commerce, etc.
- Storage period: 5 years
o Records relating to consumer complaints or dispute resolution
-Reason for storage: Act on Consumer Protection in Electronic Commerce, etc.
- Storage period: 3 years
Logging
-Reason for preservation: Communications Secrecy Act
- Storage period: 3 months

■ Procedures and methods for destroying personal information
In principle, the company will destroy the personal information immediately after the purpose of collection and use is achieved. The destruction procedures and methods are as follows.
o Cassation Procedure
The information entered by members for membership registration, etc. will be transferred to a separate database after the purpose is achieved (a separate filing cabinet for paper documents) and will be destroyed after being stored for a certain period of time in accordance with internal policies and other relevant laws and regulations for information protection reasons (see retention and use period).
Personal information transferred to a separate database will not be used for any purpose other than its retention, unless required by law.
o Destruction method
Personal information stored in electronic form will be deleted using technical methods that make the records unrecoverable.

■ Provision of personal information
In principle, the company will not provide users' personal information to outside parties, except in the following cases:
o When the user's prior consent has been obtained
When required by law, or when requested by an investigative agency in accordance with the procedures and methods prescribed by law for the purpose of an investigation.

■ Provision of personal information to third parties

The company will not disclose personal information to a third party without the customer's consent, except in the following cases:

・ When disclosing personal information to a payment company for identity verification, billing confirmation, and credit investigation

■ Entrustment of collected personal information
The company outsources the following services to specialized external companies:
o Entrusted party: [Yamato Transport]
o Content of commissioned work: [Personal information required for delivery]

o Entrustee: [Shopify pay]
o Content of commissioned work: [Personal information required for payment]

o Entrustee: [Paypal]
o Content of commissioned work: [Personal information required for payment]

o Entrusted party: [Net Protections, Inc.]
o Content of commissioned work: [Personal information required for payment]

■ Rights of users and their legal representatives and how to exercise them
o Users can view and change their registered personal information or request to cancel their membership at any time.
To view or change your personal information, click on "Change Personal Information" (or "Edit Member Information"), and to cancel your membership (withdraw consent), click on "Cancel Membership" and then go through the identity verification process to view, correct, or cancel your membership.
Alternatively, please contact the Personal Information Manager in writing, by telephone or by email and we will take immediate action.
o If a member requests correction of an error in their personal information, the personal information will not be used or provided until the correction is completed. If the incorrect personal information has already been provided to a third party, the correction result will be immediately notified to the third party so that the correction can be made.
o The company will process personal information that has been terminated or deleted at the request of the user as specified in "Period of retention and use of personal information collected by the company" and will make it unavailable for viewing or use for other purposes.

■ Matters concerning the installation, operation and refusal of automatic personal information collection devices
The company uses "cookies" to store and retrieve member information from time to time. A cookie is a small amount of information that is sent to a member's browser by a server used to operate the website and is stored on the member's computer's hard disk.
The company uses cookies for the following purposes:
o Purpose of use of cookies etc.
1. We analyze the frequency of access and time of visit of members and non-members, and understand usage patterns such as users' preferences and areas of interest, frequency of participation in various events, number of visits, etc., to provide users with the most suitable service.
2. Members have the right to choose whether or not to install cookies. By selecting the options in your web browser, you can allow all cookies to be accepted, ask for confirmation each time a cookie is saved, or refuse to save all cookies.
o How to opt out of cookies
1. To refuse the setting of cookies, you can select options in your web browser to allow all cookies, to prompt you each time a cookie is saved, or to refuse the saving of all cookies.
2. Example of how to set up (for Internet Explorer): From the menu at the top of the screen, select "Tools" > "Internet Options" > "Privacy"
3. However, if a member refuses to save cookies, he/she may not be able to use some services.

■ Personal information consultation service
The company has designated the relevant departments and personal information managers as follows to protect the personal information of customers and handle complaints related to personal information.

o Personal Information Manager
Name: Yuichi Ueda

email address :

support@4mili.jp

o Personal Information Management Officer

Name: Yuichi Ueda

email address :

support@4mili.jp

o Any inquiries regarding personal information protection that arise when members use the company's services may be reported to the personal information manager or department in charge.
The company will respond promptly and sincerely to any reports made by users.

■ Obligation to notify
If the company makes any changes to its personal information handling policy, it will notify the user through a website notice (or individual notice).
This policy will come into effect on July 1, 2021.