Disclosure based on the Specified Commercial Transactions Act

Disclosure based on the Specified Commercial Transactions Act

Seller Name

H&G LLC

Name of the person in charge

Yuichi Ueda

location

〒187-0011
1-466-19-3F Suzukicho, Kodaira City, Tokyo

email address

support@4mili.jp

telephone number

050-3698-7049

*We are unable to answer phone calls. Please contact us by email for inquiries.

Homepage URL

https://4mili.jp

Payment Method

・Credit card

・Bank transfer

・PayPal

・atone next month payment (convenience store/direct debit)

■Payment method
The number required to issue a payment slip will be emailed to you at the beginning of the month following your purchase. Please issue the payment slip from a convenience store terminal such as Loppi/FamiPort and make your payment by the 10th of the following month.
You can choose from the following payment methods via your smartphone app or web My Page.

- Loppi/FamiPort (convenience store) *Standard setting
- Electronic barcode (convenience store)
- Postcard invoice (convenience store)
- Automatic withdrawal (direct debit)

■ Notes
-There are no transaction fees .
-A billing fee of 209 yen (tax included) will be charged only in the month of use . (Free if you use direct debit)
- Payment due dates vary depending on the payment method.
- Fees will be charged by the specified method in accordance with Net Protections Inc.'s membership terms and conditions .

・Convenience store deferred payment (NP deferred payment) *Payment fee: 330 yen (tax included)

○Details of this payment method This is a safe and easy payment method that allows you to pay later at a convenience store, post office, bank, or LINE Pay after confirming the arrival of the product. The invoice will be mailed separately from the product, so please pay within 14 days of issuance.

○Please note : Postpaid fee: 330 yen (tax included)

For deferred payment orders, the NP Deferred Payment Service provided by Net Protections, Inc. will be applied, and personal information will be provided within the scope of the service, and payment claims will be transferred. The maximum usage limit is a cumulative balance of 55,000 yen (tax included) . Click on the banner for details. If the user is a minor, they must obtain consent from their legal guardian before using the service.

・Paidy (Postpaid)

• Each month, we will close the billing process at the end of the month and issue an invoice on the 1st of the following month. We will also notify you by email or SMS (short message) by the 3rd of the month.
• Payment methods include convenience store payment (via convenience store terminals), bank transfer and direct debit.
• The payment due date is the 10th for convenience store payments and bank transfers. For direct debit payments, the payment will be debited on the 12th*. However, for January and May, the payment may be debited on the 20th*.
• Depending on the payment method, a fee will be charged for each monthly payment (billing). For convenience store payments, the fee is 356 yen (tax included), and for bank transfers, the transfer fee will be borne by the customer. For direct debit, no payment fee will be charged.

payment method	Convenience store	Direct debit (Automatic deduction from your bank account)	Bank transfer
Payment due date	Until the 10th	12 days*	Until the 10th
Payment fee ※ Regardless of the number of times you use the service, Occurs only once a month	356 yen (tax included)	0 yen	Transfer fees vary depending on the financial institution.

*If a bank holiday falls on a day other than the bank holiday, the next business day

*All product prices, other necessary fees, and product prices include tax.

* There is no separate consumption tax.

About Shipping

[Shipping method] Yamato "Nekoposu", "Takkyubin"

[Shipping area] Limited to within Japan. However, we may not be able to deliver to some areas, such as remote islands.

[Delivery period] 7-21 business days from the date of order (excluding New Year's holidays, Saturdays, Sundays, and public holidays)

* Depending on the items you order, product preparation and shipping may be slightly delayed.

*Please note that we cannot ship on the same day.

[Shipping Information] Products will be shipped after payment has been confirmed.

Exchanges, returns and cancellations

1. Order Cancellation

Unless there is a defect in the product, we cannot accept cancellations, returns, or exchanges after the order has been confirmed. In the unlikely event that a defective product has been delivered, we will replace it immediately, so please contact us here.

2. Exchanges and Returns

① Exchanges and returns due to customer reasons

If you wish to exchange or return an item, you must contact us within 3 days of receiving the item and return it within 7 days (including color or size exchanges).

* In the case of exchanges or returns due to personal reasons, please be aware that round-trip shipping fees, customs duties, value-added tax, etc. will be borne by the customer.

② Exchange and return processing due to incorrect delivery or defective products

Please contact us within 3 days of receiving the product.

[Items that can be exchanged or returned]

*New item that has not been worn, washed, altered or repaired and still has the tags attached

*Incorrectly shipped item

*Items that arrive defective or damaged

*If prior consultation has been completed with the online shopping site regarding exchange and refund procedures

[Items that cannot be exchanged or returned]

*Products that have been scratched, soiled or damaged due to customer's fault

*If the product loses value due to the packaging being opened or damaged

*If the product has been used or partially consumed and its value has significantly decreased

*If the value of the product has decreased significantly over time to the point that it cannot be resold.

*If the packaging of a product that can be replicated is damaged

*If you have not completed the exchange or return procedures on the online shopping site

(For more information, please contact us by phone or email.)

3. Return Procedure

① Please contact us by email within 3 days of receiving the product, including your order number, the incorrect delivery/defective product number, and the reason for the refund.

(In the case of defective products or incorrectly delivered products, please attach images that prove the defect (images of the entire product and enlarged images of the defect))

② We will contact you once we receive your return application.

③ When returning an item, please include a note with your order number, customer name, and membership ID inside the package (box, plastic packaging, etc.).

*Please note that if the product is returned without going through the procedure of applying for a return or having the application accepted, we will not be able to process the return or refund.

*Return shipping costs will be handled according to the reason for return.

- If you wish to exchange the product for a different color or size, you will be responsible for the shipping costs.

- In the case of incorrect delivery or defective products, the return shipping fee will be borne by our company.

* Cash on delivery is not available for international mail, so please email us a receipt for the shipping fee after the product has been shipped.

Return Shipping Fee

- If the cause is our negligence, we will bear the cost.

-If due to customer's convenience : Customer pays